Amplifying our VOICE: How Sprint Leverages ‘Unlimited’ Content and Why Teams Could Do It Even Better

Amplifying our VOICE: How Sprint Leverages ‘Unlimited’ Content and Why Teams Could Do It Even Better
by Phillip Grieco – June 2013

Couch vs. Run?

Recently I was lounging on my couch after dinner, debating whether to make the effort to get to the gym or go outside for a run.

You can imagine which one won that battle. So, I ended up tuning into NBC’s THE VOICE. I’ve seen it from time to time until this season. Okay, so I may be a bit of a fan. No judging please.

During the show, co-host Christina Milian popped on camera to promote voting for contestants via mobile, social, and also showcase other behind-the-scenes content, all powered by Sprint. After hearing that, I decided to dig a bit deeper into the partnership and here’s what I found.

  • Sprint has been with THE VOICE from the beginning as the show’s first official sponsor and has expanded on the relationship this season.
  • Sprint’s platform is built around their overall brand campaign, ‘Unlimited’, providing fans with all the content that they crave and then some.
  • Sprint  offers a synched-to-broadcast second screen experience live during the show (voting, polls, chat rooms, Tweets, etc.). FYI, so does Walking Dead.

NBA teams build out platforms for sponsors better than most, but the full digital offering from Sprint grabbed my attention. Could teams synch scripts with games in the same way the Voice does?

Who’s on Second?

According to research firm NPD Group, 87 percent of U.S. entertainment consumers say that they use at least one second-screen device while watching television.  The average Fortune 500 company spends annually on digital approximately 20% of their promotional budgets. It’s safe to say  there’s a huge gap between that and most pro teams. We have to make digital a bigger priority.

Properties have several competitive advantages vs. our media counterparts.

  • Integration. We have the ability to bring a fully integrated, year round solution to amplify a prospect’s brand, reinforce benefits, differentiate and authenticate their messaging, create exclusivity, reinforce loyalty and ultimately drive sales.
  • Activation. Media partners cannot physically bring brands to life like we can on-site to millions of fans a year.
  • Relationship. Media partners don’t have a generational relationship with families and fans like teams do.
  • Community. Teams have an established footprint in the community.
  • DVR-Proof. Teams have eye balls here and now. You can watch The Voice later, but sports fans prioritize time to watch the game now.

Now we just need to better determine how digital can play a bigger role of the solution mix.

The Next Gold Nugget

The ability for us to bring our TV-game viewing fan base closer to the action and provide more real-time content is our next gold nugget.

We can borrow a page out of The Voice’s playbook by better monetizing digital. We can also make the idea more robust with other fan touch points, whether in-arena, community, digital and beyond. This is our next new inventory opportunity. It’s staring us in the face each week, courtesy of Adam Levine, Usher, Blake and Shakira. Well, you know what I mean. Let’s go get it.

The AT&T Challenge: Innovative teaching tool brings ideas to life for brands and teams

The AT&T Challenge: Innovative teaching tool brings ideas to life for brands and teams
by Darryl Lehnus – March 2013

The AT&T Challenge: The Beginning

The AT&T Challenge is the brainchild of Eric Fernandez (BU ’94), then Director of Corporate Partnerships for AT&T. Working in collaboration with Eric and AT&T’s partnership with the Dallas Mavericks, the Sports Sponsorship & Sales (S3) students developed sponsorship activation strategies in a team competition to see who could be the most creative and effective in reaching partnership objectives.

Since 2007, S3 students have had the privilege of working with a variety of sports properties including the Dallas Stars, San Antonio Spurs, San Diego Padres, AT&T Cotton Bowl, Baylor Athletics, and this year’s partner Circuit of the Americas. Tom Hughes (S3 Board Member, Director of Sponsorship Marketing & Promotions, Reliant Energy) helped grow the program while at AT&T. Eric continues to lead the way in developing the process.

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Eric Fernandez
Eric Fernandez

We’re constantly looking for fresh, innovative ideas. As a marketer, it’s easy to fall into a “tunnel vision trap” because you live and breath your brand every day.

The S3 students provide a unique point-of-view unconfined to traditional “corporate” thinking and challenges us to be more creative.

Relevantly connecting with 18-24 year olds is a priority for any brand.What better way to do this than a group of college students providing their points-of-view on what’s interesting and meaningful to them? The students’ ideas are creative, compelling and provide insight into how best to connect with them. [/dropshadowbox]

The Process

The AT&T Challenge is real world immersion for students. The structure and process is basic to how sponsorships work. AT&T, currently under the leadership of Bill Moseley, selects a current or prospective sports property partnership relationship. The steps mirror industry practices:

  1. Sponsor goals: AT&T presents the objectives and goals of their marketing strategy and how the sponsorship fits within that strategy.
  2. Property assets: The sports property identifies the resources, inventory, and assets available in packaging the partnership.
  3. Probing/exploration:  Representing the property, students ask questions and explore creative opportunities for the partnership.
  4. Preparation: With the goals and asset inventory available, S3 student teams create unique customized partnership proposals. Over the next six weeks, students participate in conference calls (assisted, of course, by AT&T) with the sponsor & property with clarifying questions and applications to ensure package elements are available and can be delivered.
  5. Presentation: Student teams compete to see which of their partnership proposals best meets the needs of the partners.

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Brad Alberts

Baylor University continues to provide the finest sports marketing experiences for its students of any university I have seen. The AT&T Challenge was a tremendous opportunity to see Baylor’s students articulate a sports sponsorship and to see the young talent that ultimately could work for an NHL team like the Dallas Stars.[/dropshadowbox]

S3 students know they will face the evaluations of a panel of national leaders in the sponsorship field. The pillar of strength in this process is the ever-present Eric Fernandez. Eric interacts with our students during the process to review, advise, and critique each team’s ideas and concepts.

The panel includes five members:

Bill Moseley
Bill Moseley

Bill Moseley ultimately decides if the proposals meet the AT&T objectives. A productive outcome of this project is the proposed ideas, concepts, and promotions are frequently implemented by AT&T and the various properties.

“The AT&T Challenge is mutually beneficial to all involved,” explains Moseley. “Students get experience and develop needed skills. The innovative ideas from these outstanding young people is a value-add to our partners. And, like most of us who’ve had someone help us, we love giving back to help the careers of these students.”

Always looking for more

Students in the S3 program participate in ticket sales projects each year, generating revenue up to $25,000 for teams and events such as the Houston Astros, Texas Rangers, San Antonio Spurs, Houston Rockets, FC Dallas, Mastercard Colonial, Valero Texas Open, Houston Shell Open, and the Alamo Bowl. Students call from our AT&T 24-seat call center and students in the S3 CRM-track manage the database tracking calls and notes through Microsoft Dynamics.

AT&T Call Center
AT&T Call Center

The S3 program is expanding opportunities to engage in more activities like the AT&T Challenge. S3 students operate in agency teams as part of the new S3 Sponsorship Incubator (SI). In two weeks time, SI teams  present creative activation approaches suited to the needs of a partnership. You can join Pizza Hut and the Houston Dynamo, the first two clients of the new SI service, by contacting me by email or calling 254.710.6189.


 

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Jason Simpson
Jason Simpson

The S3 program is grateful to AT&T for their trust and investment of time into the preparation of the next generation of sports sponsorship leaders. In particular, we honor in memory the contributions, friendship, and the life of Jason Simpson to the S3 program. Jason passed away December 18, 2012.

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Leveraging digital marketing and media strategies

Leveraging digital marketing and media strategies
by Anita Sehgal – February 2013

As organizations continue to utilize sports sponsorships and activation within their marketing mix, they are also faced with the ongoing challenge of ensuring activation is relevant, measurable and engaging for consumers.

Leveraging digital marketing and media strategies will enhance sponsorship initiatives in three ways:[dropshadowbox align=”center” effect=”curled” width=”250px” height=”” background_color=”#ffffff” border_width=”1″ border_color=”#dddddd” ]

  1. Expanding the reach of your activation to a broader audience
  2. Extending the activation beyond the actual event time
  3. Engaging fans in relevant and measurable experiences[/dropshadowbox]

At Academy Sports + Outdoors, we’ve found sharing content and generating exclusive content supporting the partnership is a great way to extend the reach of activation initiatives.  Our long time partnership with the Houston Texans greatly evolved this year thanks to both teams’ commitment to digital integration within core sponsorship assets. Leveraging our shared fan bases on multiple social media sites, executing a calendar of content that engages Academy customers and Texans fans, and tailoring that content to the various social media platforms is a win-win for both of us.

Nick Schenck
Nick Schenck

”Collaborating with Academy on social media promotions this season, including promoted posts on Twitter, generated a lot of interest for our in-store player appearances and raised the profile of our partnership with Academy” says Nick Schenck, Houston Texans director of integrated media.

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Danica Patrick
Danica Patrick

“Through my partnership with Academy, we’ve probably had the most fun with the digital components of our relationship”, says NASCAR driver Danica Patrick“I’ve live tweeted with their fan base from one of our TV shoots, filmed behind the scenes footage and shared workout tips for use on their tablet app. Academy supports me throughout the racing season and even helped me get voted NASCAR’s most popular driver in 2012. I’ve helped to support their annual fitness campaign and drive new followers and entries into their Pinterest contest through my social media sites.” [/dropshadowbox]All professional sports partners are constantly innovating new ways to provide fans with insider access, and we are always seeking additional avenues to drive sales, traffic and deeper engagement with our customer base.  In many cases, we’ve found a way to meet both goals through digital only events, which are spontaneous and often only shared via social media.  Digital-only events are easy to execute, low cost additions to any activation strategy that (a) expand the reach for partners and (b) create opportunities for content generation.

Sharing content with consumers before, during and after an event is a great way to extend activation length.    Live tweets, contests, and appearances all generate opportunities for our team to capture unique and exclusive content making the activation more powerful.  We also take the approach of supporting our partners in their key initiatives and ask they do the same in return.

One of the major challenges sports sponsorships often face is relevant, measurable activations.

Third party profiling, audience attendance and participation at an event or over a season are key measurements that marketers use to measure value.   Digital marketing brings another key dimension to the table as sponsors are continually challenged to not only drive customer engagement but also measure the benefit.   While traditional logo and designation rights support brand awareness and often brand affinity, social media and digital media integration into fan initiatives drives customer engagement and allows both sponsors and sports entities to assess value of shared consumer bases and engage directly with consumers.