Tag: acceptance

Sales training for CRM: The 3 sales rep types & how to reach them

by Chris Zeppenfeld – June 2013 How can CRM fail? Numerous studies estimate that somewhere around 50% of all CRM implementations ultimately fail.   That’s scary.  Why do CRM implementations fail? User adoption is usually at the top of the list of most of the articles on the subject.  The recurring theme is reps and managers need…Continue Reading Sales training for CRM: The 3 sales rep types & how to reach them