by Rocky Harris – April 2013 Does Gen Y get a bad rap? The generation currently entering the workforce gets a bad rap. They are seen as entitled, spoiled and difficult to manage. They don’t follow rules. They expect to be rewarded without working for it. While some of this may be true (see chart below), the truth…Continue Reading Becoming a great boss: The secret of managing millennials
by Murray Cohn – February 2013 Last month we began our discussion on how to manage the new generation (Gen-Y) of sellers. We now turn to some specific ideas I’ve gathered from managers on how they help motivate their young salespeople. Maybe offering the double-donut burger (above) as an incentive might work. Well, thankfully we…Continue Reading Part 2: Managing the next generation of sellers
by Murray Cohn – January 2013 Part 1 “I want it all. I want it now.” On a recent team visit I met an entry level ticket seller who’d been there two months. He said, “Murray, I am ready to manage my own staff. I know everything I need to learn about ticket sales.” Laughing,…Continue Reading How to manage the new generation of sellers