We recommend you order new and replacement computers in June – the earlier the better to beat the rush. The process from order to installation can take up to 8 weeks at peak times.
Order Computers in June
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Category Archives: Office_Issues
CrashPlan Pro
CrashPlan Pro is the backup program for University computers.
By default, CPP backs up files in the user directory on your primary computer.
This is customizable.
If you need to back-up files from other locations (D drive, C:/other folders, external drives, or from other computers), please contact the Help Desk at 710-4357 (HELP). CPP is able to suspend for intensive processing needs; see the FAQ online or call for assistance.
PLEASE KNOW YOUR DATA IS SAFE.
Budget Requests
Aside
Departments should be preparing their capital funding requests – in addition to required computer and printer replacements, funds may also be requested for other capital needs. The formal announcement will be toward the end of October and the final requests will be due around mid-November.
Please contact us with any new technology initiatives so we might you with good numbers.
Computer Orders
The second half of the summer is a very busy season for computer installations and orders may take 6 weeks until delivery. Plan accordingly for your replacements and especially for incoming faculty.
Possible to Retrieve a Previous File?
Q: “Hi. I’ve been working on a file, making (and saving) several changes. Turns out I deleted important information which I need to recover; any hope in retrieving an earlier version?”
A: The backup software provided on primary (Category 1) computers backs up data in the user’s directory. (This may not be all your data.) And yes, older versions are available. Call the HelpDesk at 710-(HELP) for assistance.
You should confirm that ALL your data is being backed up – data in other locations on your drive, on external drives, or on other computers you control is not unless you customized the program. Again, contact the HelpDesk with any questions.