As executive staff at Baylor University serving as Associate Director of Learning Systems, I have developed expertise in managing enterprise academic systems and technology services in higher education. My experience includes supervising a small team of highly-skilled professionals providing professional development services and system administration of enterprise academic systems including Blackboard Learn, Canvas by Instructure, Blackboard Collaborate, Microsoft Teams, Zoom, and Cisco Webex. My technical skills include system administration, managing cloud applications, load balancing, performance monitoring, and hardware scaling. My interests include new media tools, project management, communication, leadership, and discovering new resources to fill academic technology needs.

Specialties:
• Servant Leadership
• Project Management
• System Administration
• Learning Management Systems
• MS Windows Server Architecture
• High-Availability Load Balancing
• Faculty Training
• New Media Strategies
• Productivity Applications
• Online and In-Person Instruction

My Strengths:
• I find effective solutions to complex problems.
• I adapt readily to changing rules or system requirements.
• I assume a sense of ownership in the quality of my personal performance.
• I strive to meet deadlines.
• I always do more than what is expected.
• I create effective working relationships with others.
• I consistently surpass expectations in the results I achieve.
• I find ways to help those on my team succeed.